Effective Date: July 7, 2023
GAC creates and provides programming through our channels Great American Family and Great American Living and our platform Great American Community, and we also provide you with a messaging function to provide your thoughts about our programming, learn more about our shows and stars, and interact with each other. We give you tools to communicate with others one-on-one (“messaging”) and to the public at large (“posting”).
Personal Information We Collect
“Personal information” means information that is linked or could reasonably be linked to an identified or identifiable individual.
Information You Provide Us When Using Our Services.
Identifiers and Account Information. When you sign up for our Services, we collect personal information that you choose to provide us, which may include your name, address, email, phone number, username, and password. We may also collect information you choose to upload, sync, or import from a device (such as a contacts list or location) to your account.
Demographics and Interests. When you use the Services, we may collect certain demographic from you, such as age and gender, and your interests and preferences.
User Content. When you participate in our messaging, posting, and other interactive features, we may collect content, communications, images, files, and other information you provide when you use our Services (collectively, “User Content”).
For more information about User Content, please see out Terms of Service. Please note that User Content, such as public posts, post contents and replies, are public and are publicly displayed.
Your Purchase Transactions. If you make any purchases or engage in any other financial transactions through our Services, we collect information necessary to process the transaction, including payment information, such as your credit card or payment account information; authentication information; and billing, shipping and contact details.
Information Collect through Your Device. When you download or access the Mobile App or use the Services, the Services may (depending on your device or Mobile App permission settings) have access to certain information from your device, such as:
- Location Information. We may also collect your location information when you consent to the collection of location information via your mobile device. We may also infer your location from your IP address, Bluetooth connection or other device identifier. This may include the precise or approximate location of your device when you use the Mobile App.
- Usage Information. We may collect certain information from and about the devices and browsers you use that integrate with our Services (e.g., IP address, device type, and operating system) and certain usage information about your interaction with our Services, including collect pages viewed, access times, user, and content interactions, and to understand the Mobile App performance when you use it.
- Device Information. We may collect your device identifier (including your device’s advertising identifier) when you use the Mobile App to provide you a better experience. We may use your device identifier to recognize your mobile device.
Information Collected From Other Parties.
If you submit the personal information of another person, you represent that you have obtained the authorization from that person to submit such personal information to us.
How We Use Personal Information
We may use information collected via the Services for various purposes including to:
Provide our Services. Our Services allow you to communicate and collaborate with others, and we use your personal information in providing those services. We also use information you provide or we collect from you to personalize the Services to you.
Personalize your Experience.We use your preferences, interests and activities to customize your experience. We may also use your location information to personalize certain content on our Services.
Improve and enhance our Services. We may use personal information we collect to understand how our Services are used, analyze trends and conduct research, to develop and test new services and features. We may also use personal information to conduct troubleshooting activities, and to evaluate and improve our Services.
Secure our Services and Enhance Safety. We may use and monitor personal information to verify accounts and account activity, detect and prevent account takeover and malicious activity, detect and prevent spam, maintain the integrity of our Services, promote safety and security, combat illegal or harmful conduct, and comply with legal requirements, including valid requests from regulatory authorities or law enforcement.
Communicate with You. We may use your information to communicate with you within our Services, and through other means such as by email, text, call, or mail. We may provide support and respond to your inquiries.
Analyze Trends. We aggregate and parse information to analyze usage of our Services, including to determine trends.
Provide Tailored Content. We may use your personal information to provide specific relevant marketing, promotional, and other content and information. We may also communicate with you about Services and products that we believe may be of interest to you.
Take Legal Action. We may use the personal information to take certain action with regard to any suspected or actual fraudulent or illegal activity or activity that violates our policies. We may also use the information to comply with applicable laws, rules, regulations, and legal processes.
We may also use your personal information for any other purpose with your consent.
We will store information collected via our Services for no longer than is necessary for the performance of our obligations or to achieve the purposes for which the information was collected, or as may be permitted under applicable law.
How We Disclose Personal Information
We may disclose the information we have about you with our affiliates, business partners, and vendors. For example, we may use vendors to administer activities on our behalf, such as sending emails. To the extent that we grant other parties access to information collected via your mobile device, they are expected to follow privacy practices no less protective than our practices to the extent allowed by applicable law. In addition, we may disclose personal information: (1) in the event we sell or transfer all or a portion of our business assets (e.g., further to a merger, liquidation, reorganization, or any other business transaction, including negotiations of such transactions); (2) as permitted or required by federal and state laws and regulations; (3) when we determine that disclosure is necessary or appropriate to comply with law or legal process or to protect legal rights, property, or safety; (4) to enforce our policies; or (5) with your consent or at your direction.
Securing Your Information
We have implemented appropriate technical and organizational security measures that are designed to help protect your information from unauthorized access, disclosure, use, and modification. Although we make reasonable efforts to provide a level of security appropriate to the risk associated with the processing of personal information, no system can be 100% secure and impenetrable and we cannot guarantee the security of your information collected through the Services.
Interactive Features.We want you to be in control of your information. In most cases, these controls are included directly in the Services themselves. For example, many of our interactive features provides the option to delete.
Account Information. If you have a registered account with GAC and would like to update or delete your contact information, please sign in to your account.
Marketing and Communication Preferences. You may have certain controls regarding our communication with you depend on the mechanism of communication.
Email. If you wish to unsubscribe to promotional email communications we send to you, select “unsubscribe” in the emails. Opting out of such promotional communications will not affects our administrative or transactional emails to you.
Text/SMS. If you wish to unsubscribe to any text messages we send to you, text “STOP” in reply to any text message you receive from us.
Mobile Apps. You can delete your data collected via the Mobile App by making a request through the delete account form. You can revoke your consent to our data collection practices on the Mobile App and stop all future collection of data generated through the Mobile App by uninstalling the Mobile App. Also, you may be able to exercise specific privacy choices, such as enabling or disabling certain features (e.g.,location-based services or push notifications), by adjusting the permissions on your mobile device. Note that uninstalling the Mobile App or changing your Mobile App permissions may not affect your user account or any information we previously collected via the Services.
Cookies and Other Tracking Technologies
There are a variety of Tracking Technologies that may be included in the Mobile App, and these are not browser-based like cookies and cannot be controlled by browser settings. Some use device identifier, or other identifiers such as “Advertising IDs,” or may use “SDKs,” to associate app user activity to a particular app and to track user activity across apps and/or devices. SDKs are blocks of code that may be installed in our Mobile App by third party companies with which we work. SDKs help us understand how you interact with our Mobile App and collect certain information about the device and network you use to access our Mobile App, such as the advertising identifier associated with your device and information about how you interact with our application.
Please note that we, or other parties, may collect personal information about your online activities over time and across different devices and online properties when you use the Services. Some web browsers may have settings that allow you to transmit “Do Not Track” signals. Our Services are not designed to respond to “Do Not Track” signals received from bowsers. To learn more about “Do Not Track” signals, visit: allaboutdnt.com.
We may use certain third-party technology vendors (such as Google) in connection with your activity on our Site, including for advertising purposes and to understand details about your use of the Services (including referring URL, clicks, cursor movement, and scrolling activity). For more information on how Google Analytics uses data it collects, visit policies.google.com/technologies/partner-sites. To opt out of Google Analytics, visit tools.google.com/dlpage/gaoptout.
Certain cookies on our websites may be used to collect personal information about your online activities over time and across different devices and online services. You may be able to opt out of certain interest-based advertising. To find out more about online advertisements how to opt out of such advertising, please visit: youradchoices.com/appchoices, optout.aboutads.info, or thenai.org. Please note that opting out of cookies and other tracking technologies may limit personalized advertising, however, you may still receive advertising that is not customized to you.
The Services are not directed at children under the age of 16 and we do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under the age of 16, we will delete that information in accordance with applicable law.
Links to other online platforms
The Services may permit you to interact with online platforms operated by social networks. For example, you may be able to “like” GAC on another website or “share” content from the Services to other websites. (a “Social Feature”). If you choose to “like” or “share” content using a Social Feature, that information may be publicly displayed and the other party may have access to certain information about you and your use of the Services. Similarly, if you interact with us through a Social Feature, we may have access to information about you (for example, if you “follow” our page on another website). Please note that if you mention GAC or our Services in your post on another website, that website may allow us to publish your post on the Services.
You may also choose to use the Social Feature on the Site, such as by logging into the Services with your username and password from another website (for example, using “Facebook Connect”). Use of such feature may allow us to collect certain personal information about you.
California Consumer Privacy Notice
Unless otherwise noted, the disclosures contained within this California notice describes our current practices and our activities in the 12 months prior to the Effective Date.
Personal information we collect.
The chart below summarizes the personal information we may collect and why we may collect such personal information. Note that the specific pieces of personal information we collect about you may vary depending on the nature of your interactions with us and may not include all of the examples listed.
|Category of Personal Information||Purpose for collection|
|Identifiers, including name, alias, postal address, unique personal identifier, online identifier, IP address, email address, account name, or other similar identifiers||Processing your requests for products or services Communicating with you Customer service To better understand how users access and use the Services, to improve the Services, to respond to user desires and preferences, and for other research and analytical purposes To help maintain the safety, security, and integrity of our Services, databases and other technology assets, as well as your account Detecting, investigating, or protecting against malicious, deceptive, fraudulent or illegal activity Tailoring our content or otherwise personalizing the Services|
|Consumer Records (as defined in California Civil Code § 1798.80(e)), including name, credit card number, debit card number, or other financial information ||Processing your requests for products or services Communicating with you Customer service To better understand how users access and use the Services, to improve the Services, to respond to user desires and preferences, and for other research and analytical purposes To help maintain the safety, security, and integrity of our Services, databases and other technology assets, as well as your account Detecting, investigating, or protecting against malicious, deceptive, fraudulent or illegal activity Tailoring our content or otherwise personalizing the Services|
|Commercial Information, including records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies||Processing your requests for products or services|
|Internet or Electronic Network Activity Information, including information regarding a consumer’s interaction with an internet website application||To better understand how users access and use the Services, to improve the Services, to respond to user desires and preferences, and for other research and analytical purposes To help maintain the safety, security, and integrity of our Services, databases and other technology assets, as well as your account Detecting, investigating, or protecting against malicious, deceptive, fraudulent or illegal activity Tailoring our content or otherwise personalizing the Services Customer service|
|Geolocation Data, including real-time information about the approximate location of your device (GPS and network-based).||To help maintain the safety, security, and integrity of our Services, databases and other technology assets, as well as your account Detecting, investigating, or protecting against malicious, deceptive, fraudulent or illegal activity|
We do not use or disclose Sensitive Personal Information for purposes to which the right to limit use and disclosure applies under the CCPA.
Sources of Personal Information.
We may collect the personal information described in the chart above directly from you when you provide us information in person, online, or through electronic forms; through our customer service number; automatically through our Services via cookies and other tracking technologies; when you visit one of our locations; and from our service providers, vendors and suppliers, our affiliates, or other individuals and businesses.
How We Disclose, Sell or Share Personal Information
The chart below describes how we may disclose the categories of personal information we have collected about you. For more information about the business purposes for the disclosure the categories of Personal Information, please see the “How We Disclose Personal Information” section above.
|Category of Personal Information||Categories of Recipients||Purposes for Disclosure|
|Identifiers||Service providers that we use to support our business and operations||Processing your requests for products or services Performing services on our behalf (e.g., processing payments, supporting our promotions, and contests, and providing communications, technical, analytical, web hosting, cloud hosting and mobile application support, or other services on our behalf) Ensuring security and integrity of personal information Debugging to identify and repair errors that impair existing intended functionality Detecting, investigating, or protecting against malicious, deceptive, fraudulent or illegal activity|
|Consumer records||Service providers that we use to support our business and operations||Processing your requests for products or services Performing services on our behalf (e.g., processing payments, supporting our promotions and contests, and providing communications, technical, analytical, web hosting, cloud hosting and mobile application support, or other services on our behalf) Debugging to identify and repair errors that impair existing intended functionality Detecting, investigating, or protecting against malicious, deceptive, fraudulent or illegal activity|
|Commercial information||Service providers that we use to support our business and operations||Processing your requests for products or services|
|Internet or other electronic network activity information||Service providers that we use to support our business and operations||Performing services on our behalf (e.g., processing payments, supporting our promotions and contests, and providing communications, technical, analytical, web hosting, cloud hosting and mobile application support, or other services on our behalf)|
|Geolocation data||Service providers that we use to support our business and operations||Processing your requests for products or services Performing services on our behalf (e.g., providing communications, technical, analytical, web hosting, cloud hosting and mobile application support, or other services on our behalf) Ensuring security and integrity of personal information Debugging to identify and repair errors that impair existing intended functionality Detecting, investigating, or protecting against malicious, deceptive, fraudulent or illegal activity|
Although we do not sell personal information in exchange for money, some of the ways in which we share personal information for advertising may be considered “sales” or “sharing” for cross-context behavioral advertising under the CCPA. We do not have actual knowledge that we sell or share the personal information of anyone under 16 years of age.
We have sold and/or shared the categories of personal information provided below to marketing and advertising companies for the purpose of providing analytics for us:
- Internet or other electronic network activity information
How Long We Keep Your Information
- Your personal information is reasonably necessary to manage our operations, to manage your relationship with us, or to satisfy another purpose for which we collected the information;
- Your personal information is reasonably necessary to carry out a disclosed purpose that is reasonably compatible with the context in which the Personal Information was collected;
- Your personal information is reasonably required to protect or defend our rights or property (which will generally relate to applicable laws that limit actions in a particular case); or
- We are otherwise required or permitted to keep your personal information by applicable laws or regulations.
Where personal information is used for more than one purpose, we will retain it until the purpose with the latest period expires. We may also retain aggregated, anonymized, and de-identified information indefinitely. For more information about our retention policies, please contact us using the contact details below
Your Consumer Privacy Rights
If you are a resident of a California, you have the right to submit certain requests relating to your personal information as described below. To make a request relating to your personal information, please submit a request by emailing us at [email protected]. Please note that we will need to verify your identity before your request can be processed. For verification, you may be asked to log into your account or to provide 2-3 pieces of personal information that we will match against our records.
Right to Know
You have the right to know the following information:
- the categories of personal information we have collected about you;
- the categories of sources from which we collected the personal information;
- the business or commercial purpose for collecting, sharing, or selling the personal information;
- the categories of recipients with whom we disclose the personal information;
- the categories of personal information that we disclosed for a business purposes, and for each category identified, the categories of recipients to which we disclosed that particular category of personal information; and
- the specific pieces of information related to you that we collected or processed;
- the categories of personal information that we sold, and for each category identified, the categories of third parties to which we sold that particular category of personal information.
Right to Delete
You have the right to request that personal information we collected from you, subject to certain exceptions. You can also directly delete most information we have about you through your account.
Right to Opt Out of Sales and Sharing of Personal Information
Consumers in California have the right to opt out of the sale and/or sharing of your personal information. We do not sell or share personal information under the CCPA.
Right to Correct Inaccurate Information
If you believe that the personal information we maintain about you is inaccurate, you have the right to request that we correct that information.
Right to Limit Use and Disclosure of Sensitive Personal Information
We do not use or disclose sensitive personal information for purposes to which the right to limit use and disclosure applies under the California privacy law.
We will not discriminate against you if you choose to exercise any of your privacy rights under the CCPA.
Requests by authorized agents
Your authorized agent may make a request on your behalf upon our verification of the agent’s identity and our receipt of a copy of valid power of attorney given to your authorized agent pursuant to California Probate Code Sections 4000-4465. If you have not provided your agent with such a power of attorney, you must provide your agent signed permission to exercise your CCPA rights on your behalf, provide the information we request to verify your identity, and provide us with written confirmation that you have given the authorized agent permission to submit the request.
Shine the Light
Under California’s Shine the Light law (California Civil Code Section 1798.83), California users of our Services may ask us to provide the names of third parties to which they have disclosed certain personal information (as defined under the Shine the Light law) during the preceding calendar year for their own direct marketing purposes and the categories of personal information disclosed.
To make a Shine the Light request, you may send us requests for this information to GAC at 2001 Beach Street, Third Floor, Fort Worth, Texas 76103. In your request, you must include the statement “Shine the Light Request,” and provide your first and last name and mailing address and certify that you are a California resident. We reserve the right to require additional information to confirm your identity and California residency. Please note that we will not accept requests via telephone, email, or facsimile, and we are not responsible for notices that are not labeled or sent properly, or that do not have complete information.
Please note that your California’s Shine the Light law rights are distinct from your rights under the CCPA law and must be exercised separately.
Residents Outside The United States
GAC is located in the United States and provides its Services in the United States. Data collected from you will be stored in the United States. The data protection and other laws of the United States might not be as comprehensive as those in your country.